Privacy Policy

Data Controller

Property Scout is operated by:

• MPW Management Services Ltd
• Derwent Business Centre, Derby, DE1 2BU
• support@mpwmgmtservices.com

For the purposes of UK GDPR and applicable data protection laws, MPW Management Services Ltd acts as the data controller for personal data collected through Property Scout.

Information We Collect

We may collect:

• Name
• Email address
• Password (encrypted)
• Search preferences
• Investment criteria
• Watchlists
• Alert preferences
• Partner enquiry details
• Usage and analytics data

How We Use Your Information

We use your information to:

• Provide the Property Scout platform
• Personalise investment recommendations
• Deliver alerts and email digests
• Improve platform performance
• Process subscriptions
• Respond to enquiries
• Generate anonymous usage statistics

Legal Basis for Processing

We process personal data under one or more of the following lawful bases:

Contract

Where processing is necessary to provide the Property Scout service, manage accounts, process subscriptions and deliver requested features.

Legitimate Interests

Where processing is necessary to improve the platform, prevent abuse, maintain security, analyse usage patterns and develop new features.

Consent

Where users have consented to receive marketing communications, alerts or other optional communications.

Legal Obligations

Where processing is necessary to comply with legal or regulatory obligations.

Data Sharing

We may share personal information with carefully selected service providers where necessary to operate Property Scout.

These providers may include:

• Paddle — Paddle acts as Merchant of Record for subscription purchases and payment processing. When a user purchases a subscription, relevant personal and transaction information may be shared with Paddle to process payments, manage subscriptions, prevent fraud and comply with legal obligations. For more information please see: https://www.paddle.com/legal/privacy
• Supabase — For authentication, database hosting and application infrastructure.
• Resend — For transactional emails and weekly digest communications.
• Analytics Providers — Including PostHog and similar tools used to understand platform performance and improve user experience.
• Professional Service Partners — Where a user explicitly requests an introduction to a mortgage broker, conveyancer, insurance provider or other partner service.

We do not sell personal information to third parties.

International Data Transfers

Some service providers may process information outside the United Kingdom.

Where this occurs we take reasonable steps to ensure appropriate safeguards are in place in accordance with applicable data protection laws.

Partner Enquiries

Where you request an introduction to a partner service, your information may be shared with authorised partners for the purpose of responding to your request.

We do not sell personal data.

Analytics

We use analytics tools to understand platform usage and improve the service.

Cookies

Property Scout uses cookies and similar technologies to:

• Keep users signed in
• Remember preferences
• Measure site performance
• Improve user experience

Data Retention

We retain personal data only as long as necessary to provide our services or comply with legal obligations.

Your Rights

You may request:

• Access to your data
• Correction of inaccurate data
• Deletion of your data
• Export of your data

To make a request contact: support@mpwmgmtservices.com

Security

We take reasonable measures to protect personal information but cannot guarantee absolute security.

Contact

MPW Management Services Ltd

Derwent Business Centre, Derby, DE1 2BU

support@mpwmgmtservices.com